Last updated: 29 September 2026
These Terms of Service (“Terms”) govern your use of breezionstore.ltd (the “Site”) and any purchase you make from it. The Site is operated by Breezion.store, 106 Cressingham Road, Edgware HA8 0RP, United Kingdom (“Breezion”, “we”, “us”). By using the Site or placing an order you agree to these Terms, our Privacy Policy, Delivery Policy and Returns & Refund Policy. Nothing in these Terms affects your statutory rights as a consumer.
1. Who we are and what we sell
Breezion.store is an online retailer of leather bags, wallets, desk goods and accessories. We sell physical goods only. We do not sell digital goods, subscriptions, services or anything billed on a recurring basis.
2. Eligibility
You must be at least 18 years old and legally able to enter into a contract to place an order. By ordering you confirm that the payment method you use is yours or that you are authorised to use it.
3. Products, descriptions and images
We describe and photograph every product as accurately as we can, including materials, dimensions and colour. Leather is a natural material, so small variations in grain, shade and markings are normal and are not defects. Colours may also look slightly different on different screens. If a product is materially different from its description when it arrives, you may return it under our Returns & Refund Policy.
4. Prices, currency and tax
Prices can be displayed in US dollars (USD) or pounds sterling (GBP) using the currency switcher on the Site; you are charged in the currency shown at checkout. The price shown on the product page at the time you order is the price you pay. Delivery is free on every order. Prices include UK VAT where applicable; for deliveries outside the UK, any import duties or taxes are charged by the destination country and payable by you (see our Delivery Policy). We may change prices at any time, but changes do not affect orders already placed. If we discover a clear pricing error after you order, we will contact you to confirm the correct price or cancel the order for a full refund.
5. Payment
We accept PayPal and major credit and debit cards (Visa, Mastercard, American Express). Payment is processed securely by our payment providers; Breezion.store never stores your full card number. Your payment method is charged when you place the order. The charge will appear on your statement under Breezion.store.
6. Orders and order acceptance
When you place an order you will receive an order confirmation email. This confirms that we have received your order; a contract is formed when we dispatch the goods. We may refuse or cancel an order — for example where an item is unavailable, where we suspect fraud, or where there is a pricing or stock error — in which case we will notify you and refund any amount paid in full.
7. Delivery
We deliver free of charge worldwide using tracked couriers, except to the countries and address types listed in our Delivery Policy. Ready-to-ship items are dispatched within 1–2 business days and made-to-order items within 5–10 business days. Delivery estimates are given in good faith but are not guaranteed. Risk in the goods passes to you when they are delivered to the address you gave us. If a parcel is lost in transit we will replace it or refund you in full.
8. Your right to cancel (UK and EU consumers)
Under the Consumer Contracts Regulations 2013 you have the right to cancel your order for any reason within 14 days of receiving the goods, and a further 14 days to return them. To cancel, email us at sales@breezionstore.ltd with your order number. We will refund the full price of the goods within 14 days of receiving them back (or of you providing proof of posting). Goods must be returned in the condition you received them. This right does not apply to items made to your own specification. On top of this statutory right, our own Returns & Refund Policy gives you 30 days from delivery to return standard items for a full refund or exchange.
9. Returns, exchanges and refunds
Standard items may be returned within 30 days of delivery for a full refund or exchange, as set out in our Returns & Refund Policy. Refunds are made to the original payment method, in the currency you paid, within 5 business days of our receiving the return. Personalised or made-to-order items may be exchanged or credited but are only refunded if faulty or not as described.
10. Faulty goods and your statutory rights
Under the Consumer Rights Act 2015 our goods must be of satisfactory quality, fit for purpose and as described. If an item is faulty you may return it within 30 days for a full refund, or after 30 days for a repair or replacement (and a refund if that is not possible). Nothing in these Terms limits those rights.
11. Disputes and chargebacks
If you have any problem with an order, please contact us first at sales@breezionstore.ltd or +44 7983 881545. We respond within 24–48 hours on business days and will resolve genuine issues with a replacement, exchange or refund. Contacting us is almost always faster than opening a dispute with your bank or PayPal. If you are not satisfied with our response, you may also use the EU online dispute resolution platform or contact your local consumer advice service.
12. Your account and conduct
You are responsible for keeping your account details confidential and for all activity under your account. You agree not to use the Site for any unlawful purpose, to place fraudulent orders, or to interfere with the Site’s operation.
13. Intellectual property
All content on the Site — text, product photography, logo and design — belongs to Breezion.store or its licensors and may not be copied or used commercially without our written permission.
14. Liability
We are responsible for foreseeable loss or damage caused by our breach of these Terms or our negligence. We are not responsible for losses that were not foreseeable, or for business losses. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited by law.
15. Privacy
We collect and use your personal information only as described in our Privacy Policy.
16. Changes to these Terms
We may update these Terms from time to time. The version in force when you place an order applies to that order. The “last updated” date at the top shows when they were last changed.
17. Governing law
These Terms are governed by the laws of England and Wales. Any dispute that cannot be resolved with our customer service team may be brought in the courts of England and Wales; if you live in Scotland or Northern Ireland you may also bring proceedings there, and if you live in the EU you keep any mandatory consumer protections of your country of residence.
18. Contact
Breezion.store · 106 Cressingham Road, Edgware HA8 0RP, United Kingdom
Phone: +44 7983 881545 · Email: sales@breezionstore.ltd
Customer service: Monday–Friday, 9am–6pm (UK time). We reply within 24–48 hours on business days.